Three members of the program chatting on the lawn while walking.
Hero image of members of the mentor program

What is the Program?

Since its inception in 2002, the UCLA Housing & Hospitality Services (H&HS) Mentoring Program has provided 17 cohorts of H&HS team members with opportunities for skill and career development within the division. Those selected for the Program are paired with H&HS and campus managers who serve as mentors. In addition, participants attend monthly professional development workshops and meet one-on-one with their mentors throughout the duration of the program.

What are the Benefits?

  • Two-day Off-site Retreat — The program starts with individual development planning and self-awareness workshops at UCLA Lake Arrowhead Conference Center
  • Individual Personal Assessments — Confidential feedback on skill development and competencies from managers, peers, subordinates, self and other colleagues
  • Monthly Seminars — Monthly workshops that focus on career development topics
  • One-on-one Mentoring — Pairing of current year participants with leaders across our organization for professional relationship development and other networking opportunities
  • Career Planning — Creation of a personalized professional development plan, identifying your career goals and the steps necessary to achieve them
  • Public Speaking & Presentation Skills — Each mentee will prepare and deliver a customized presentation highlighting their respective department
  • Career Coaching — Sessions with the program director to strategize individual career plans

What are the Eligibility Requirements?

  • Be a non-probationary, career H&HS staff member working at least 75% time
  • Have at least one year of service with H&HS at the time of applying to participate in the program
  • Received a “satisfactory” or better rating on most recent performance evaluation and currently be in “good standing”
  • Must have approval from immediate supervisor to participate in the program

What is the Time Commitment?

The Mentoring Program is a nine month program that lasts from September through May, with a graduation ceremony and reception in early June; it requires a minimum time commitment of about 65 hours of paid release time. This includes one hour per month to meet with your mentor and an additional 50 hours for the duration of the program to attend the orientation, retreat, monthly workshops and program graduation.

Who are the Mentors?

Program mentors are experienced H&HS campus managers and directors or past mentees who can assist you in evaluating opportunities for career development and potential advancement within H&HS. There are generally mentors in each of the following areas:
  • Accounting & Finance
  • Human Resources
  • Building Operations & Maintenance
  • Residential Life
  • Business Office Operations
  • Sales & Marketing
  • Dining, Catering & Advanced Culinary Skills
  • Guest Relations & Customer Service